Privacy Policy
Last Updated: March 31, 2026
Finesse Flooring ("we," "us," or "our") operates finesse-flooring.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you contact us or request a free estimate:
2. How We Use Your Information
We use your information to:
Respond to estimate requests and inquiries
Schedule appointments and follow up on quotes
Send SMS and email communications related to your project
Send appointment reminders and job completion notifications
Request reviews after project completion
Re-engage past customers with relevant offers (with your consent)
3. SMS Messaging
By providing your phone number and submitting our contact form, you consent to receive SMS text messages from Finesse Flooring. These messages may include:
Estimate confirmations and follow-ups
Appointment reminders
Project updates and notifications
Review requests after job completion
Occasional promotional offers
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.
Your SMS consent and phone number will not be shared with or sold to third parties for their own marketing purposes.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who assist us in operating our business (e.g., CRM platforms, messaging services) — solely to provide services on our behalf
Legal authorities if required by law
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking "unsubscribe"
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
